See Spec's Customer Journey Security Platform
Want to see how Spec locks down the cracks fraudsters and bots have been exploiting for years? In this self-guided tour, discover key features that fraud fighters love.
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For ticketing platforms dedicated to seamless, secure, and fair onsale experiences, Spec uses end-to-end visitor data to accurately uncover hidden fraud before it can disrupt your business.
Stop Advanced Fraud Threats
Prioritize Good Users
Link behavior across hundreds of identifying data points to uncover unauthorized resellers and mitigate bad bots.
Protect Instant Checkouts
Invisibly analyze entire customer journeys to accurately recognize trusted users and protect instant checkout experiences.
Prevent ATO
Monitor end-to-end visitor behavior to reveal attack testing, high-risk user behavior, and hidden malicious account activity.
Why Major Ticketing Platforms Trust Spec
14x More Data
Leverage behavior, identity, and security data to uncover hidden activities and connections that traditional tools miss, preventing fraud, bot attacks, policy abuse, and compromised accounts while ensuring tickets reach real customers.
Proactive Defense
Detect shifts in attack tactics in real-time, stopping malicious user journeys before they disrupt sales events and easing the burden on your internal teams.
Invisible Monitoring and Protections
Invisibly monitor and analyze user behavior, ensuring zero impact on legitimate customers while keeping attackers unaware of detection mechanisms.
Intelligent Adaptation
Continuously adjust to the unique and evolving needs of your ticketing platform, learning from user behavior and transaction patterns.
Protect Ticketing Revenue and Fairness
Combat Unauthorized Resellers
Detect and manage unauthorized resellers by linking behavior across accounts and transactions. Monitor reseller activity to protect legitimate customers and maintain fair ticket distribution.
Safeguard Against Advanced Bots
Identify and block sophisticated bots that target high-demand events, preventing ticket scalping and ensuring tickets reach real buyers.
Eliminate Queue Manipulation
Prevent bad actors from jumping the line by manipulating virtual queues, ensuring that every customer has a fair chance to purchase tickets.
Comprehensive Fraud Defense for Ticketing
By analyzing user behavior across sessions, accounts, and transactions, Spec delivers a comprehensive fraud defense system that adapts to evolving threats, protects revenue, and maintains a seamless experience for genuine customers—easing the burden on internal fraud teams.
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CASE STUDY
Spec eliminated 99.7% in chargebacks for a global theme park
Spec helped global theme park operator shut down ticket system abusers and eliminate over 99% of fraud chargebacks.
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“With Spec, we can mitigate fraudulent activity, protect our revenue, and create a better user experience so that Indiegogo can remain a trusted crowdsourcing platform.”
Justin Orme
Payments Manager