## See Spec's Customer Journey Security Platform

Want to see how Spec locks down the cracks fraudsters and bots have been exploiting for years? In this self-guided tour, discover key features that fraud fighters love.

#### You're one step away from touring Spec!

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Spec reveals repeat refund abusers using data from the complete customer journey to expose hidden behavior and linking that traditional fraud tools miss.

## Detect Hidden Refund Abuse

### Data from Every Click

Accurate decisions from risk signals built on over 14x more data compared to legacy fraud tools. Journey Data is too big for fraudsters to fake.

### End-to-End Visibility

Fraud and Bots have nowhere to hide. See every customer interaction and get the real story behind each login, payment, and account update.

### Instantly Adapts

Data collection, integrations, and mitigations update in minutes with zero code changes. Truly future-proof customer monitoring and fraud defense.

## Protect Your Business from Refund Abusers

Use Journey Data to link fake accounts and anonymous checkouts for all fraudulent refund transactions. Journey Data leaves refund abusers with nowhere to hide.

## Outsmart Professional Refunders

### Detect Account-Sharing

Understand the individual users logging into customer accounts in order to stop professional refunders from abusing your return policies.

### Identify High-Risk Browsing Activity

Link suspicious browsing behavior and evasion tactics, regardless of how they may use VPNs, proxies, device emulators, or bots to mask their real identity.

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## CASE STUDY

### Indiegogo Improves Customer Trust and Reduces Chargebacks by Lowering the Incidence of Account Takeovers

Popular crowdfunding platform, Indiegogo, gained end-to-end journey visibility, and identified the root cause of fraudulent chargebacks, using Spec’s customer journey security.

[Read Full Story](/content/blog/the-new-standard-in-fraud-fighting-profiles-patterns-and-proactive-prevention/index.html)

## Ready to see Spec in action?

[Get a demo](/content/contact/index.html)

> “With Spec, we can mitigate fraudulent activity, protect our revenue, and create a better user experience so that Indiegogo can remain a trusted crowdsourcing platform.”  
>  
> Justin Orme  
> Payments Manager