See Spec's Customer Journey Security Platform
Want to see how Spec locks down the cracks fraudsters and bots have been exploiting for years? In this self-guided tour, discover key features that fraud fighters love.
You're one step away from touring Spec!
Spec reveals repeat refund abusers using data from the complete customer journey to expose hidden behavior and linking that traditional fraud tools miss.
Detect Hidden Refund Abuse
Data from Every Click
Accurate decisions from risk signals built on over 14x more data compared to legacy fraud tools. Journey Data is too big for fraudsters to fake.
End-to-End Visibility
Fraud and Bots have nowhere to hide. See every customer interaction and get the real story behind each login, payment, and account update.
Instantly Adapts
Data collection, integrations, and mitigations update in minutes with zero code changes. Truly future-proof customer monitoring and fraud defense.
Protect Your Business from Refund Abusers
Use Journey Data to link fake accounts and anonymous checkouts for all fraudulent refund transactions. Journey Data leaves refund abusers with nowhere to hide.
Outsmart Professional Refunders
Detect Account-Sharing
Understand the individual users logging into customer accounts in order to stop professional refunders from abusing your return policies.
Identify High-Risk Browsing Activity
Link suspicious browsing behavior and evasion tactics, regardless of how they may use VPNs, proxies, device emulators, or bots to mask their real identity.
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CASE STUDY
Indiegogo Improves Customer Trust and Reduces Chargebacks by Lowering the Incidence of Account Takeovers
Popular crowdfunding platform, Indiegogo, gained end-to-end journey visibility, and identified the root cause of fraudulent chargebacks, using Spec’s customer journey security.
Ready to see Spec in action?
“With Spec, we can mitigate fraudulent activity, protect our revenue, and create a better user experience so that Indiegogo can remain a trusted crowdsourcing platform.”
Justin Orme
Payments Manager