## See Spec's Customer Journey Security Platform

Want to see how Spec locks down the cracks fraudsters and bots have been exploiting for years? In this self-guided tour, discover key features that fraud fighters love.

#### You're one step away from touring Spec!

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Spec helps merchants complete more good checkouts by highlighting genuine customers and stopping fraud with real-time data from the full customer journey.

## Detect Malicious Customer Journeys

- **Refund Fraud**: Uncover any site visitor's history of linked payments, refunds, and chargebacks - even if they never log in or use a fake account.

- **ATO**: Uncover attack testing, spot malicious account behavior, and uncover networks of compromised accounts.

- **Bad Bots**: Shield your site from bots designed to exploit vulnerabilities, scrape product data, lock up inventory, or automate fraud.

- **Payment Fraud**: Identify card testing, unauthorized resellers, and fraudulent checkout attempts before they can impact your bottom line.

- **Promo Abuse**: Detect fake accounts and guest sessions being used to abuse promotional offers, loyalty programs, and coupons.

## Why Ecommerce Leaders Trust Spec

- **14x Richer Data**: Journey Data provides insights far beyond what traditional tools can offer, enabling precise and context-aware security decisions.

- **Invisible, Automated Protections**: Seamlessly integrated safeguards uncover fraudulent and abusive interactions before they cause damage, protecting your eCommerce platform.

- **Intelligent Adaptation**: Automatically adapts to the unique and changing needs of your eCommerce platform, continuously learning from user behavior.

- **Proactive Defense**: By detecting malicious user journeys and stopping attacks before they disrupt customer order flows, Spec helps teams focus on growth instead of constant threat management.

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## Analyze Behavior and Linking Across All Touchpoints

- **Cross-Session Fraud Detection**: Analyze user behavior across multiple sessions to identify suspicious patterns that traditional tools miss, stopping fraud before it escalates.

- **Behavioral Anomalies**: Spot deviations in normal customer behavior that signal fraudulent intent, giving you early warnings to safeguard your platform.

CASE STUDY

## Indiegogo Improves Customer Trust and Reduces Chargebacks by Lowering the Incidence of Account Takeovers

Popular crowdfunding platform, Indiegogo, gained end-to-end journey visibility, and identified the root cause of fraudulent chargebacks, using Spec’s customer journey security.

[Read Full Story](https://extras.specprotected.com/spec-reduced-account-takeovers-for-indiegogo)

## Ready to see Spec in action?

[Get a demo](/content/contact/index.html)

“With Spec, we can mitigate fraudulent activity, protect our revenue, and create a better user experience so that Indiegogo can remain a trusted crowdsourcing platform.”

Justin Orme

Payments Manager