See Spec's Customer Journey Security Platform
Want to see how Spec locks down the cracks fraudsters and bots have been exploiting for years? In this self-guided tour, discover key features that fraud fighters love.
You're one step away from touring Spec!
Spec helps merchants complete more good checkouts by highlighting genuine customers and stopping fraud with real-time data from the full customer journey.
Detect Malicious Customer Journeys
Refund Fraud: Uncover any site visitor's history of linked payments, refunds, and chargebacks - even if they never log in or use a fake account.
ATO: Uncover attack testing, spot malicious account behavior, and uncover networks of compromised accounts.
Bad Bots: Shield your site from bots designed to exploit vulnerabilities, scrape product data, lock up inventory, or automate fraud.
Payment Fraud: Identify card testing, unauthorized resellers, and fraudulent checkout attempts before they can impact your bottom line.
Promo Abuse: Detect fake accounts and guest sessions being used to abuse promotional offers, loyalty programs, and coupons.
Why Ecommerce Leaders Trust Spec
14x Richer Data: Journey Data provides insights far beyond what traditional tools can offer, enabling precise and context-aware security decisions.
Invisible, Automated Protections: Seamlessly integrated safeguards uncover fraudulent and abusive interactions before they cause damage, protecting your eCommerce platform.
Intelligent Adaptation: Automatically adapts to the unique and changing needs of your eCommerce platform, continuously learning from user behavior.
Proactive Defense: By detecting malicious user journeys and stopping attacks before they disrupt customer order flows, Spec helps teams focus on growth instead of constant threat management.
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Analyze Behavior and Linking Across All Touchpoints
Cross-Session Fraud Detection: Analyze user behavior across multiple sessions to identify suspicious patterns that traditional tools miss, stopping fraud before it escalates.
Behavioral Anomalies: Spot deviations in normal customer behavior that signal fraudulent intent, giving you early warnings to safeguard your platform.
CASE STUDY
Indiegogo Improves Customer Trust and Reduces Chargebacks by Lowering the Incidence of Account Takeovers
Popular crowdfunding platform, Indiegogo, gained end-to-end journey visibility, and identified the root cause of fraudulent chargebacks, using Spec’s customer journey security.
Ready to see Spec in action?
“With Spec, we can mitigate fraudulent activity, protect our revenue, and create a better user experience so that Indiegogo can remain a trusted crowdsourcing platform.”
Justin Orme
Payments Manager